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Umberto, a participant from Italy, is complaining that he has presently been looking forward to his withdrawal for over 14 times. This circumstance was efficiently resolved.

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The Complaints Team had intervened and facilitated conversation in between the participant and the casino. Just after their intervention, the casino experienced finally responded to the participant's request. The difficulty were productively solved along with the player had expressed her gratitude for the Problems Workforce's aid.

The participant from Finland experienced requested account closure as a consequence of a gambling challenge, though the casino had not responded to her email messages. That they had ongoing to provide bonuses and her account experienced remained open up, resulting in a lack of a number of hundred Euros.

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The player from Italy is dissatisfied with the withdrawal method. The player afterwards confirmed which the withdrawal was processed correctly, for that reason we marked the complaint as fixed.

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As confirmed Beforehand, the deposits have been approved that has a 3D safe code by the cardboard holder and also the refund couldn't fulfilled for this reason.

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